{"id":237,"date":"2024-05-25T20:05:44","date_gmt":"2024-05-25T20:05:44","guid":{"rendered":"https:\/\/livinglascanteras.com\/?page_id=237"},"modified":"2025-12-12T08:39:04","modified_gmt":"2025-12-12T08:39:04","slug":"condiciones","status":"publish","type":"page","link":"https:\/\/livinglascanteras.com\/en\/policies\/","title":{"rendered":"Policies"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"237\" class=\"elementor elementor-237\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0d7394 elementor-section-full_width elementor-section-height-min-height elementor-section-items-bottom elementor-section-height-default\" data-id=\"c0d7394\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36bb0ad\" data-id=\"36bb0ad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9da832b elementor-widget elementor-widget-spacer\" data-id=\"9da832b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f994c37 elementor-view-default elementor-position-top elementor-invisible elementor-widget elementor-widget-themo-header\" data-id=\"f994c37\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"themo-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"th-header-wrap\">\n        <div class=\"elementor-icon-box-wrapper\">\n                            <div class=\"elementor-icon-box-content\">\n                    <h1 class=\"elementor-icon-box-title\">\n                        Payment method and Cancellations                    <\/h1>\n                                        <p class=\"elementor-icon-box-description\"><\/p>\n\n                                    <\/div>\n            <\/div>\n\n        <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ceb5671 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ceb5671\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8a5428b\" data-id=\"8a5428b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-00f6398 animated-fast elementor-view-default elementor-position-top elementor-invisible elementor-widget elementor-widget-themo-header\" data-id=\"00f6398\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"themo-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"th-header-wrap\">\n        <div class=\"elementor-icon-box-wrapper th-show-icon\">\n                            <div class=\"elementor-icon-box-icon th-icon-size-lg\">\n                    <span class=\"elementor-icon\">\n                        <i aria-hidden=\"true\" class=\"th-trip travelpack th-trip travelpack-credit-cards\"><\/i>                    <\/span>\n                <\/div>\n                                <div class=\"elementor-icon-box-content\">\n                    <h2 class=\"elementor-icon-box-title\">\n                        What is the payment method?                    <\/h2>\n                                            <span class=\"th-header-divider\"><\/span>\n                                        <p class=\"elementor-icon-box-description\"><\/p>\n\n                                    <\/div>\n            <\/div>\n\n        <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cc2e75b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc2e75b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0a67ef1\" data-id=\"0a67ef1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2cdf8e elementor-widget elementor-widget-text-editor\" data-id=\"f2cdf8e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To confirm a booking on our website, you will be required to pay 100% of the stay's cost by credit card.<\/p><p>You must take into account the following points:<\/p><ul><li><strong>Deposit:<\/strong> All bookings made through our website require a \u20ac100 deposit.<\/li><li><strong>Payment: <\/strong>Once your booking is confirmed, you\u2019ll be asked to complete the \u201c5-Step Check-in\u201d. One of the steps includes paying the \u20ac100 fee.\u00a0<\/li><li><strong>Refund:<\/strong> We\u2019ll process it automatically 7 days after your departure, provided no significant issues are found with cleanliness or damage\u2014whether structural or to the contents\u2014that go beyond normal wear and tear.<\/li><li><strong>7 days after your departure, <\/strong>this \u20ac100 hold will be automatically released, provided there are no significant cleaning issues or damage to the structure or contents beyond normal wear and tear.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-418eea5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"418eea5\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e86a91\" data-id=\"2e86a91\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21b8260 animated-fast elementor-view-default elementor-position-top elementor-invisible elementor-widget elementor-widget-themo-header\" data-id=\"21b8260\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"themo-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"th-header-wrap\">\n        <div class=\"elementor-icon-box-wrapper th-show-icon\">\n                            <div class=\"elementor-icon-box-icon th-icon-size-lg\">\n                    <span class=\"elementor-icon\">\n                        <i aria-hidden=\"true\" class=\"th-trip travelpack th-trip travelpack-thumbs-up\"><\/i>                    <\/span>\n                <\/div>\n                                <div class=\"elementor-icon-box-content\">\n                    <h2 class=\"elementor-icon-box-title\">\n                        What is our cancellation policy?                    <\/h2>\n                                            <span class=\"th-header-divider\"><\/span>\n                                        <p class=\"elementor-icon-box-description\"><\/p>\n\n                                    <\/div>\n            <\/div>\n\n        <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-77f649f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"77f649f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4e47575\" data-id=\"4e47575\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d6679ed elementor-widget elementor-widget-text-editor\" data-id=\"d6679ed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>15-Day Cancellation Policy: <\/strong>Reservations made through our website are subject to a 15-day cancellation policy. This means that if you cancel your booking more than 15 days before your scheduled arrival date, we will refund 100% of any amount you have paid.<\/li><li><strong>Bookings cancelled more than 15 days prior to the check-in date<\/strong> will receive a full refund of the amount paid up to that point, minus the fee charged by our payment gateway - Stripe.com, which is:<br \/><ul class=\"sublist\"><li>1.5% + \u20ac0.25 if the refund is made to a consumer VISA, MasterCard, American Express, Discover, Diners Club, Maestro, Cartes Bancaires, and UnionPay card from an EU country, plus Iceland, Liechtenstein, and Norway.<\/li><li>1.9% + \u20ac0.25 if the refund is made to a commercial, corporate, or business VISA or MasterCard from an EU country, plus Iceland, Liechtenstein, and Norway.<\/li><li>2.5% + \u20ac0.25 if the refund is made to the United Kingdom.<\/li><li>3.25% + \u20ac0.25 if the refund is made to any other country not listed above.<\/li><\/ul><\/li><li><strong>Bookings cancelled 15 days or less before the check-in date<\/strong> will not receive a refund.<\/li><\/ul><p><b><u>Exception to the cancellation policy for website bookings<\/u><\/b><br \/>If, when there are 15 days or fewer before your arrival, you can duly provide evidence of illness affecting one of the guests, a cancelled flight, or the death of a first-degree relative, we will deduct the amount already paid from a new booking you make for the same property within 12 months of the cancelled reservation.<\/p><ul><li>If you wish to cancel your reservation at any time, you must let us know by sending an email to <a href=\"mailto:info@livinglascanteras.com\">info@livinglascanteras.com<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Forma de pago y Cancelaciones \u00bfCu\u00e1l es nuestra forma de pago? Para confirmar una reserva en nuestra web, se te solicitar\u00e1 el pago del 100% del precio de la estancia mediante tarjeta bancaria. Debes tener en cuenta lo siguiente: Fianza: &hellip; <a href=\"https:\/\/livinglascanteras.com\/en\/policies\/\">Read More<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-237","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Condiciones - LIVING LAS CANTERAS HOMES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/livinglascanteras.com\/en\/policies\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Condiciones - LIVING LAS CANTERAS HOMES\" \/>\n<meta property=\"og:description\" content=\"Forma de pago y Cancelaciones \u00bfCu\u00e1l es nuestra forma de pago? Para confirmar una reserva en nuestra web, se te solicitar\u00e1 el pago del 100% del precio de la estancia mediante tarjeta bancaria. 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